Pricing

Stand-alone questions

Ask a one-off question for £99 and receive up to 100 responses. No subscription required.

Subscriptions

Choose between a rolling monthly subscription (cancel at any time) or an annual plan (get one month free).

Opiner packages features
Item	Lite package	Professional package	Enterprise package
Price	Lite £49/month or £539/year (1 month free)	Professional £199/month or £2,189/year (1 month free)	Enterprise £599/month or £6,589/year (1 month free)
Questions credits per month learn more	Lite 2	Professional 10	Enterprise 50
Communities learn more	Lite 1	Professional 5	Enterprise Unlimited
Responder pool learn more	Lite Unlimited	Professional Unlimited	Enterprise Unlimited
Response transcription learn more	Lite Yes	Professional Yes	Enterprise Yes
In-app donation option learn more	Lite Yes	Professional Yes	Enterprise Yes
In-app payment option learn more	Lite No	Professional Lite Yes	Enterprise Yes
Bookmarker learn more	Lite Yes	Professional Yes	Enterprise Yes
Playlister learn more	Lite Yes	Professional Yes	Enterprise Yes
Playlist cue sheet export learn more	Lite No	Professional Yes	Enterprise Yes + XML
Response download learn more	Lite Yes	Professional Yes	Enterprise Yes
Administrators users learn more	Lite 1	Professional 2	Enterprise 10
Editors users learn more	Lite 2	Professional 10	Enterprise 50

Glossary

Administrators

Registered client users with full access and rights privileges. Administrators can manage community members (approve, pause, delete), view activity reports, create and send questions, plus create bookmarks and playlist.

Adminland

Password protected client area for managing client users (Administrators and Editors) and community members (responders), creating and sending questions and viewing analytics.

Bookmarker

Quickly and easily mark the best sections of a response for sharing and to create playlists. Bookmarks can be associated to individuals and departments and tagged for filtering. Example: your sales team can mark clips relevant to a pitch and your research team can identify clips relating to a client project.

Communities

Communities are groups of responders.

Create communities for specific topics or tasks. Examples: ACME Staff General, ACME Innovation Team, ACME Clients, ACME Project X Citizen Advisors. Communities have dedicated sign-up pages, terms and conditions and usage rights.

Responders can belong to multiple communities.

Community sign-up pages

Community sign-up pages have a bespoke design, content, terms and conditions and community ID. The community ID, when entered in the responder app, automatically assigns the user to the relevant community.

Cue Sheet and XML export

Ever lost hours in Excel documenting which parts of a video you wish to use; writing down in and out points and adding notes? Opiner removes this pain and saves you hours by allowing you to download a Cue Sheet. This document lists all the clips used in a playlist along with their in and out points and correlating video filenames. XML export (available on the Enterprise plan) enables the direct importing of playlists into Final Cut and Adobe Premier for advanced editing.

Downloadable responses

Individual response videos can be downloaded with one click from a WonderWall by Administrators and Editors. All responses to a question can be batch downloaded in a .zip file in Adminland.

Editors

Registered client users with permissions to create bookmarks and playlists (using Bookmarker and Playlister).

Embeddable response player

Got a response video on a WonderWall you want to add to your website or blog? Copy and paste the embed code and the response video will be available alongside your other content. Options for the embeddable player include displaying your logo and adding a link bak to the related WonderWall.

Export playlist to movie

Render a playlist as a single video file. Useful for inclusion in standalone presentations. Coming Q4 2023

In-app donation

Optional donation, of an amount and to a charity or cause of your choosing, offered to responders as as incentive to respond to your question. We report on who donated and you make the donation.

In-app payment

Optional payment, of an amount of your choosing, offered to responders as incentive for them to respond to your question. We make the payment directly into the responder's bank account (within 3 business days). Opiner charge a 10% commission for payment processing.

Playlister

Our online tool for selecting and sequencing bookmarks created with Bookmarker. Creating a playlist is as simple a ordering slides in PowerPoint with drag and drop.

Playlist

Playlists are sequences of bookmarked clips created using Playlister. Each playlist has a unique URL and they are an ideal way to present highlights from a specific question. Should a viewer wish to see a response in full they can click through to the related WonderWall.

Question credits

1 question credit allows you to send 1 question and receive up to 100 responses. Unused credits will roll over to the next month.

Responder

A member of a [global] client community. A responder can belong to any number of communities at once.

Responders apply to join a community via a community sign-up page. Applicants are approved by Administrators. Once approved a responder can receive questions.

You can optionally incentive a responder to respond by offering:

knowledge sharing (allowing the responder see other's responses)
payment
donations (made on their behalf)

Responder App

The responder app, installed by responders, handles sending questions and receiving responses. Users can also join communities by entering a valid community ID (displayed on a community sign-up page).

Response

A response is a video created by a responder in reply to a [video] question. Responses have a maximum duration of 3 minutes and are displayed in WonderWalls and playlists, and can be embedded in third party platforms (e.g. websites).

Responder Pool

The total number of unique individuals across all your communities. The responder pool's maximum size is determined by your subscription package.

Response transcription

A text transcription generated for each response utilised for closed captioning (aka sub-titles).

Responses per question

The maximum number of responses a question can receive.

WonderWall

WonderWalls help others to see and think differently – to wonder.

WonderWalls hold all responses for a question along with the original question video. Generated in real time WonderWalls are an efficient way for groups to review all responses.

Administrators and Editors can move seamlessly from responses on a WonderWall to Bookmarker to highlight specific clips.

WonderWall access options

Private: only accessible by the client
Restricted: accessible by community members
Public: accessible to all