A video Q&A solution for organisations wanting to put authentic human experience and expertise at the core of their work.

1. With just a few clicks you can create a sign-up page outlining your project.
2. You then share the page with your target audience.
3. They:
   • Download the Opiner Responder app.
   • Enter your community code.
   • Record a short introduction video.
4. You review applications and approve members into your community.

You can create as many communities as you need.

Creating and sending a question takes just minutes:

1. Give your question a title.
2. Upload the question video (closed captions are generated automatically).
3. Optionally attached links to related content.
4. Select the recipients, set a deadline, and send your question.

You can incentivise participation by offering donations or payments.

How your community responds

Your community members respond at a time that suits them:

• In the Responder app they opt in and record their response.
• Once happy with their video, it's compressed and uploaded.

You'll be notified when a response is submitted.

You review and edit response videos using our browser-based tools.

Use Bookmarker to highlight key moments while watching responses and then create highlight reels in seconds with Playlister.

Stakeholders often say they're too busy, but playlists capture attention.

Inspiring content is only valuable if people see it. We've made it fast and flexible to share highlights and full responses:

• Share links to Playlists and Wonderwall via messaging tools like Slack, Teams or WhatsApp.
• Download response videos with one click for use in PowerPoint, email newsletters or social media.
• Export complete projects for advanced editing in specialist software.

Robust access controls ensure your content is only seen by the right people.

Every part of Opiner has been optimised for accessibility and simplicity, making it easy for everyone to get involved – those asking questions and those answering them.

Built on the GOV.UK Design System and designed in line with the Service Standard, Opiner's browser-based community management and Q&A tools set the industry standard.

Responders have a native app (iOS and Android) to submit answers easily and at a time that suits them.

Opiner streamlines the video response process, reducing the time and cost of traditional methods by up to 90%. This makes video-based research and collaboration more accessible and cost-effective.

With Opiner one person can achieve in minutes what previously took a team days.

Opiner is more than just a research tool. It enables co-creation, iteration, and solution validation. It captures stakeholders' attention with real human stories and inspires teams by highlighting the impact of their work.

Learn about the power of 'topic chunking'.

People answering questions should know where, how, and for how long their videos will be used. They should also know who will see them, what protections are in place, and who to contact if they have any concerns.

These principles are built into the Opiner Responder app and the tools clients use to manage communities, questions, and responses.

We want to improve the relationship between people asking questions and those answering them. Our goal is to build trust, confidence, and loyalty while making sure participation is fairly rewarded.

Opiner is based on ethics and fairness. Treat others as you would want to be treated.