Effortlessly build and manage a thriving community while capturing high-quality insights – all in one place.
1. Build your own community
Start your project with special sign-up pages and rules that match your goals. This will make it easier for people to join and trust you.
2. Share video questions
Send questions as fun video prompts. You can even offer rewards like donations or payments to encourage people to answer.
3. Quickly review and edit responses
You can manage responses right in the platform, without any complicated software or big downloads. Our easy-to-use browser-based tools make it simple to review, edit, and improve your video content.
4. Share with one-click controls
Share important parts or the whole response easily, using access controls to decide who can see and interact with it.
Achieve in hours what used to take days. Save time without sacrificing depth.
Privacy, security, and simplicity
At Opiner, every feature is built around three core principles: privacy, security, and simplicity. We take care of the legal and governance barriers that typically hinder organisations from leveraging video insights — so you can focus on what matters: gathering authentic insights and building meaningful connections.
Included as standard
- GDPR compliant
- All data held in UK
- Banking grade infrastructure (Microsoft Azure)
- Ethical – transparency and fair rewards for participation
- Secure (encrypted) in-app payment options
- Accessible – built on GDS frontend and service design principles
- One-click usage rights and copyright agreements
- UK support team (telephone and online)
Opiner 4.0 - a sensible, sensitive approach to AI
We believe in using AI to enhance human connections, not replace them. Our AI tools help you get more from your insights by creating accurate summaries and transcripts of video responses.
But we also understand the importance of keeping your data yours. That's why our AI is expressly prevented from learning from your responses—ensuring that your insights remain confidential and secure.
Book a demo and start your free trial!
With plans starting at just £99 per month and the flexibility to cancel anytime, there's nothing standing between you and better insights.
Citizen engagement
"With Opiner we were able to gather insights from a diverse range of citizens without needing to be physically present. The video-based format added a personal touch to their feedback, making it easy for us to understand their concerns and ideas more deeply."
Participatory research
"The ease of creating video surveys allowed us to engage participants in real time, facilitating a more dynamic and inclusive research process. Opiner made it possible to amplify participant voices, leading to richer, more actionable insights."
User research
"This tool completely transformed our approach to user research. The ability to gather video responses from users helped us better understand their behavior and preferences. It feels like we're sitting across from them, even when we're miles away."
Discovery sessions
"We used Opiner's video QA platform to conduct discovery sessions for our new product. It was a breeze to set up, and the video responses helped us to quickly pinpoint pain points and opportunities that we might have missed with traditional methods."
Ethnographic studies
"Capturing rich, in-depth narratives from participants has never been easier. The app made it possible for participants to share their lived experiences in a comfortable environment, offering us valuable cultural insights that were essential for our study."
Field reports
"Instead of relying on written notes, we now receive direct, unfiltered video reports from our field workers. Bookmarker and Playlister made compiling field data so much faster and more vivid, bringing the real-world context directly to our desks."
Diary studies
"Tracking user experiences over time through video diaries has helped us gather authentic feedback. The platform's simplicity encouraged participants to share their stories in their own words, which led to a deeper understanding of their journey."
Empathy building
"By watching real user videos, our entire team developed a new level of empathy for the people we serve. It's one thing to read survey responses, but seeing the human emotion behind those responses made all the difference."
End user surveys
"With Opiner we were able to shift from static text surveys to video-based ones. The user responses were much more engaging, and the qualitative insights we gathered were far superior to what we've previously collected."
Focus groups
"We ran multiple video-based focus groups with ease. The asynchronous format allowed participants to contribute at their convenience, leading to richer and more thoughtful discussions. It's a game-changer for remote research."
Spotting sessions
"Opiner enabled us to conduct 'spotting' sessions efficiently. Participants could upload their responses on the go, and the video format helped us identify emerging trends in user behavior much quicker than traditional surveys."
Stakeholder interviews
"The Opiner platform has revolutionized our stakeholder interviews. The video responses capture both verbal and non-verbal cues, giving us deeper insight into stakeholder expectations and concerns, all without the need for face-to-face meetings."