Kaleidoscope Community Terms of Engagement

Community Terms of Engagement

Effective time and date: 21/02/2025, 09:43:04

These Terms of Engagement ("Agreement") set forth the expectations, responsibilities, and guidelines governing the relationship between Opiner Test ("Client") and members ("Responders") of its Kaleidscope ("Community") in connection with their participation in Opiner's video-based Q&A platform ("Platform"). By accessing or using the Platform, both the Client and Responders agree to be bound by the terms and conditions of this Agreement.

1. Purpose and scope

1.1 Opiner provides a video-based research platform where Responders can share insights, opinions, and experiences by answering video-based questions created by the Client. The purpose of these terms is to ensure smooth, respectful, and productive engagement between all parties.

2. Community participation

2.1 Anyone aged 18 or over who meets the Client's target responder profile, as outlined on the community sign-up page and in the Responder app, can apply to join the Community through the Opiner app by submitting a response to the welcome question. The Client has sole discretion to approve or deny applications. Some communities may have limited capacity, which could result in a waitlist.

2.2 Responders agree to participate voluntarily and submit their video responses through the Opiner app in response to the Client's questions. Participation is based on the Responder's willingness to engage in the research process and provide truthful and insightful answers.

2.3 Responders retain ownership of the content they provide, but grant the Client a non-exclusive, royalty-free, and transferable license to use the video responses for research, analysis, and related purposes.

2.4 The Client has the sole discretion to remove any Responder from the community at any time, for any reason.

3. Respectful communication

3.1 All communication on the Platform must be respectful and professional. Offensive language, hate speech, or discriminatory comments will not be tolerated.

3.2 No spam or promotional content: Responders must refrain from submitting unsolicited marketing content, spam, or promotional material.

4. Confidentiality and privacy

4.1 Responder's video responses are intended for us in research, collaborative problem solving, engagement (knowledge and experiences) and marketing (publicly visible). Any personal or sensitive information shared in responses will be handled according to Opiner's Privacy Policy.

4.2 All collected data will be stored securely and used in compliance with applicable privacy laws, including but not limited to GDPR (General Data Protection Regulation) or any relevant data protection laws.

5. Intellectual property

5.1 The Responder retains ownership of their response. By submitting a response, the Responder grants the Client a non-exclusive, worldwide, royalty-free license to use the response for a period of 4 years in activities relating to research, collaborative problem solving, engagement (knowledge and experiences) and marketing (publicly visible).

5.2 The Client owns the rights to any research insights derived from Responder submissions, including but not limited to aggregated and anonymised data.

5.3 The Client may use video responses for research analysis, presentations, reports, and other forms of publication. Personal identifiers may be removed to ensure anonymity unless otherwise specified by the Responder.

5.4 The Client may not sell, share, or distribute Responder submissions to third parties without the Responder's prior written consent.

6. Compensation and rewards

6.1 The client will choose on a question by question whether to offer incentives from: participation, peer responses access, donations and payments.

7. Code of conduct

7.1 Responders must provide honest and thoughtful responses.

7.2 Responders should respect the views of others in the community, and avoid engaging in negative or destructive commentary.

7.1 Responders must ensure the content they upload is accurate to the best of their knowledge and avoid submitting misleading or false information.

8. Termination of engagement

8.1 Responders may withdraw their participation at any time by notifying the Client or Opiner. Upon withdrawal, the Responder's access to the Platform may be revoked.

8.2 Opiner and the Client reserves the right to terminate a Responder's participation in the community for any violation of these terms, including but not limited to disrespectful behavior, failure to comply with submission guidelines, or any other actions deemed detrimental to the integrity of the research process.

9. Limitation of liability

9.1 Opiner is not responsible for any loss, damage, or legal claims arising from the use of the Platform, the content submitted, or participation in the video-based research process.

10. Changes to terms

10.1 The Client reserves the right to update these Community Terms of Engagement as necessary. Any changes will be communicated to the Client and community members in advance. Responders will not be able to submit further responses until they have accepted the updated terms.

11. Governing law

11.1 This Agreement shall be governed by and construed in accordance with the laws of England and Wales.

11.2 Any disputes shall be resolved in the courts of England and Wales.

11.3 This Agreement shall be interpreted in English, and in the event of any translation inconsistencies, the English version shall prevail.

12. Acceptance

12.1 By participating in Opiner's video-based research, both the Client and Responder acknowledge and accept the terms outlined above.

13. Support

13.1 Kaleidscope community support team contacts are below.